Whistler

Before arriving we were sent negative reviews from 6 months earlier, by Sykes.

These related to issues with heating, smell of damp in a bedroom and flat needing re painting. Before the start of our holiday we contacted Sykes to see if the issues had been addressed and were advised they had been. Unfortunately, this was not the case and we complained about these exact issues again. This did negatively impact our experience and is a concern that despite repeated concerns raised by holiday makers, the same issues remain. The flat is in a great position with stunning views. In many ways it is lovely. But the issues remain and I would not recommend because of this. The accountability lies with Sykes, Carbis Bay holidays and ultimately the owner. Spend your money elsewhere. Sorry

Total let down when you first arrive the condition of the property is shabby to see the least , and it didn’t improve much inside with outdated decor , black mould in the bathroom and uncomfortable beds and pillows, WiFi never worked , and you could not use the heating as the thermostat has a lock on it , on the plus side kitchen and patio are were good and the views fantastic overall very disappointed would not recommend

Great location but needs updating inside Heating didn’t work and couldn’t be reset WiFi didn’t work Would not book again nor recommend

This was our second visit to Whistler, and we were pleased to see the improved decor and enhanced outdoor seating area.

However, we encountered several issues this time. The second bedroom had a persistent smell of dampness, which returned despite opening the windows. Additionally, the water in the shower was scalding hot, making it unusable for four days. Although we reported the issue immediately, we only reached an answering machine until after the weekend. The problem was eventually fixed, but it significantly impacted our stay. The apartment was also much noisier than before. We were disturbed by noise from the flat above, where people seemed to be up all night, and from music coming from a nearby bar. Construction work on an adjacent building began very early each morning, and it appears far from complete. Finally, our allocated parking spot was frequently occupied by others, leading to extra parking costs. The owners should make it clearer that the spot is reserved to avoid this inconvenience. Maybe a padlock post may be useful here.

I have stayed at Tate Reach many times over the years, and quite often in 'Whistler'.

I was very disappointed this time at how run down the place looked from the front of the property. The front gate was so rusty you can hardly open or shut it. The front door is flaking away. On entering the 'Whistler' apartment you are hit with the stench of damp/mould. It was worse in the main bedroom, to a point when you breathed in the air at night you could smell and taste it. I was also disappointed that there was no welcome pack this time. Not even any complimentary toiletries in either of the two bathrooms. In the past there has always been a nice bottle of apple juice, biscuits, plus some treats for the dog etc. Its the small touches that make you feel welcome. Unfortunately I have already booked this apartment again for June so lets see how things improve.

An amazing view and great location.

However the property was tired looking with mould and flaking paint on the walls.

We really enjoyed our stay, the apartment was very clean with a fully equipped kitchen.

The outside space was lovely. It had everything thing we needed to enjoy our stay. Thank you.

Fabulous location with only around 60 steps to climb from Porthmear Beach to the flat’s front door.

Fabulous views of the harbour. The back door lock needs repairing (the only way of locking it is with a stiff rusty bolt), the patio fence trim is falling off and the rubbish & recycling bins have identical labels so you don’t know which is which (although the bin man said he’d sort that). But we’d definitely go back!

The accuracy of the listing was very poor, booked as holiday was for 3 Adults and T1 diabetic son and mainly booked due to the 3 bathrooms stated on all holiday details, there was only 2 bathrooms with the second bathroom being a shower that was very small.

The PlayStation had no working controllers or games, there were no DVDs to watch as stated. The place was clean but very run down, the ceiling was hanging off in the lounge, marks on walls and the fencing was hanging off in the courtyard outside. Very disappointed, complained and had so satisfactory response, they couldn’t be bothered.

In need of redecorating.

Peeling wallpaper and damp on several walls. Shower door off hinges. Towel rail doesn’t work. Whirlpool bath was dirty and spat out black mould when used. Location excellent. Outdoor area very nice.

Loved our stay, position of the property is perfect with amazing views & the apartment was perfect for our needs.

We will definitely be back.

The lock on the kitchen door to the patio is temperamental.

Disappointed that the designated car park space is so far away. Views and location for town access is excellent. Welcome pack was a nice surprise. A nice, comfortable, well appointed property.

Have stayed here a few times now and the property is always spotlessly clean and in a fantastic location.

It has everything needed apart from something very small, salt and pepper. There is a cruite set but nothing in it! Before Covid the arrival time was much earlier and it would be great to see it reduced back to at least 3pm. Please pass on our thanks to the house keeper they do a great job and thank you from our dog who loves the fish dog biscuits.

Two physically fit seventy-seven year old ladies and a dog enjoyed the challenge of the two downhill paths beside Tate Reach gate: one leads to Porthmeor Beach and the other to the centre of St Ives.

Views from the first floor apartment are magical and we were sad that the colder weather prevented us from making use of the rear terrace. We visited Marazion, Penzance and Newlyn and booked a Yoga class and a Life Drawing class at the St Ives School. The apartment was warm, comfortable, very clean (thank you Lesley) and we slept well. A leaky window was rectified immediately and without fuss. We returned home reluctantly. Aileen, Barbara and Honeybear

We had a lovely family summer holiday with a small dog there.

Specially that stunning view from the accommodation as described. The location was actually perfect to do & see so many things. Nice and cozy 2 bedrooms, 2 bathrooms, spacious balcony, washing machine, hungers and small but fitted kitchen, had everything we needed perfectly for a week stay. In fact I would have loved to stay a bit longer. I just would like to advise if you could sent us a PDF satellite Google map with arrows. It would be great help for the guests who’s coming outside of the area like us because it was a mission to find.. We’d love to come back again. Thank you so much.

The flat was spotless and had lovely views.

There were a few niggles that were irritating. In the main bedroom the bedside tables were not useable. There were wicker and around 4ft high and my elderly mother couldn’t even rest a cup on tea on it. The 2nd bedroom had an ensuite with a clear door. It looked as if there was a roller blind in place previously but had been removed. I resorted to hanging towels on coat hangers to block the view. Felt very uncomfortable using the toilet. The integrated fridge door had become detached from the outer door which again was irritating. The biggest niggle was the poorly maintained decked area. Several of the planks were warped and sticking up. All three of us without exception tripped as some point. The wall mounted baskets looked like they had been there for several years and were woody and unloved. There was no parasol for the table and with record heat it’s a small thing that would of helped greatly. As the apartment cost over £2000 for the week these are things you should be corrected. The hilly position would be of concern to some people, fine for us but should be noted if you are less mobile.

More emphasis should be made on how steep both paths down to Porthmeor and Town Centre.

Clearer instructions i.e. beach windbreakers and bodyboards supplied by the property owner.

Lovely apartment in great location for accessibility to town.

Hills a bit steep for elderly I guess. But fine with us. Lovely views out to sea over town. Everything we needed was in property too. Lovely sun trap terrace which was also great for dog.

Amazing property, even though we missed five of our nights due to COVID.

Met with Lesley the housekeeper, who changed the fresh flowers as the ones put in had wilted in our absence. It was little touches like that, biscuits for us and even a small packet of treats for the dog that made the whole trip a great experience. Only thing I believe needs to be pointed out, are the great views you get from the property is due to the fact it’s on top of a steep hill. You really need to be fit & able bodied to get up the alleyways leading to the town & beaches. Thanks to all at Carbis Bay holidays

Great property, felt like home as soon as we walked in.

High standard of cleanliness, every thing you could think of in the kitchen Best of all are the views out of the lounge and mater bedroom truly magical

A perfect location for a truly relaxing break in a mini heat-wave.

We loved the fabulous new shower room and the spectacular views.

A wonderful place to enjoy being with special people.

Thank you for our visit xx

Beautiful location, lovely views, clean, nice outside area, thank you!

Glamorous establishment.

Perfect location with only a brisk walk to hotspots , tidy and clean. Thank you <3

Beautiful, clean and comfortable accommodation.

Great base from which to explore beautiful St Ives. Thank you!